Contact Us

We are here to help with your swaps

Email Support

For swap issues, refunds, or general inquiries, email us at:

support@plainswap.app

Please include your Order ID for faster assistance

Reach us directly on Telegram for fast support and community updates:

plainswapsupport

Fastest way to reach us — typically reply within minutes

Help Resources

Frequently Asked Questions

Find answers to common questions

Help Center

Guides and documentation

Average Response Time

We typically respond to support requests within 2-4 hours during business hours (Mon-Fri, 9 AM - 6 PM UTC). For urgent issues regarding active swaps, we prioritize responses within 1 hour.